Hot Topic: Lack of Consensus Between Children’s Division & Family Support Team (CD10-24)
Occasionally, there are situations where there is a lack of consensus between a case manager and other team members regarding a particular decision. If the Children’s Service Worker is the only member of the Family Support Team (FST) or Permanency Planning Review Team (PPRT) not in agreement with the rest of the Team on a particular decision, the following steps should be taken:
- The worker should discuss their concerns with their supervisor and/or Circuit Manager.
- If there is still disagreement after discussion with the supervisor and/or Circuit Manager, new policy requires the county to forward all relevant information to the Regional Office who will review the case to determine how Children’s Division should proceed.
- When a case is managed by a contracted foster care case management provider, the worker should discuss disagreement with other team members with their immediate supervisor.
- If there is still disagreement after supervisory review, all relevant information should be shared with the Program Manager who will determine the appropriate course of action.
Related Policy: Process for foster/relative/kin who do not agree with case management decision.
Click here to view the policy related to the Alternative Care Review Board.