Summary of Position
The Impact Team is responsible for securing the financial resources, public support, and awareness needed to advance the Coalition’s mission. Through fundraising, storytelling, and meaningful engagement, the team ensures the Coalition’s 25+ programs and services are widely known, accessible, and utilized, as we strive to achieve our vision: For every child…A Place to Call Home.
The Donor Engagement Manager leads donor engagement, stewardship, and fundraising initiatives that strengthen relationships and increase financial support for the Coalition. This role develops and evaluates donor retention, recognition, and upgrade strategies; cultivates community partners; communicates the impact of donor contributions; and maintains accurate fundraising data to support informed decision-making.
Success in this role will be measured through progress toward event and annual fundraising goals, donor retention and upgrade results, the quality and consistency of donor engagement, timely stewardship follow-up, and the accuracy and completeness of fundraising records and reports.
Essential Functions & Responsibilities
- Provides intentional and meaningful engagement with affinity groups and various types of donors (new, monthly, lapsed, corporate, etc.).
- Develops annual donor engagement goals and strategies to increase retention, involvement, and financial support among donors, sponsors, and prospects through consistent, intentional contact.
- Creates and implements retention and step-up strategies for all donor types and affinity groups.
- Creates and implements strategies to recognize and appreciate donors, such as thank you notes, events, and public acknowledgments.
- Builds progressively deeper involvement and support among donors, sponsors, and prospects through regular, intentional contact and tailored engagement opportunities.
- See job description for a complete list of responsibilities.
Qualifications & Requirements
Education
Bachelor’s degree in business, communications, marketing, nonprofit management, or a related field; at least five years of experience in fundraising, donor relations, development operations, sales, or a closely related field; or an equivalent combination of relevant education and experience.